Field Collection Officer (Makassar)

Join Dipo Star Finance as a Field Collection Officer in Makassar and play a pivotal role in managing and resolving delinquent accounts. This position offers a unique opportunity to contribute to the financial health of our clients while advancing your career in the finance industry. As a Field Collection Officer, you will be responsible for visiting clients, negotiating payments, and ensuring timely resolution of outstanding debts. This role is crucial in maintaining the financial stability of our clients and the overall reputation of Dipo Star Finance.

At Dipo Star Finance, we are committed to providing our clients with the best financial solutions. Our team is dedicated to delivering exceptional service and ensuring the success of our clients' financial endeavors. In this role, you will have the opportunity to work with a dynamic and supportive team, utilizing tools such as SAP, Excel, and CRM systems to streamline your work and improve efficiency.

If you are a detail-oriented professional with a strong background in finance and a passion for helping others, we invite you to apply for this exciting opportunity. Join us in Makassar and be part of a team that values your contributions and supports your professional growth.

📋 Tanggung Jawab Pekerjaan

• Visit clients to collect outstanding payments and resolve delinquent accounts.
• Negotiate payment plans and agreements with clients to ensure timely resolution of debts.
• Utilize SAP and CRM systems to track and manage client accounts and collection activities.
• Generate and submit regular reports on collection activities and client status.
• Build and maintain strong relationships with clients to foster trust and cooperation.
• Collaborate with the finance team to ensure accurate and timely processing of payments.
• Adhere to company policies and procedures to maintain the integrity and reputation of Dipo Star Finance.
• Provide exceptional customer service to clients and address their concerns and inquiries.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 2 years of experience in a field collection or debt recovery role.
• Strong understanding of financial regulations and compliance requirements.
• Excellent communication and negotiation skills.
• Proficiency in using SAP, Excel, and CRM systems.
• Ability to work independently and manage multiple tasks effectively.
• Strong problem-solving and decision-making skills.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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